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IT Support Newbury
Flexible Outsourced IT Support, Newbury
If you're looking for IT support in Newbury, there are probably a few specific features you have in mind:
- Expertise to efficiently handle your unique IT configuration, so your IT problems can be solved quickly. Our highly skilled engineers have experience in working with many different systems, for small and medium-sized companies (SMEs) from various sectors of industry.
- Customer service that's second to none. In our latest CSAT survey, 100% of our customers said they would recommend IMEX to others.
- A reliable provider that won't disappear overnight. We've been around for ten years and through word of mouth referrals have steadily built a reputation for excellence. We're also local to Somerset - which means if you're looking for IT support in Newbury, that's exactly what you'll get.
- Affordable, cost-effective pricing. Because you only pay for what you use, working with IMEX is much less expensive than running your own IT department. We can greatly reduce your costs on internal IT staff, training, sickness and holidays.
IT Support that's customised to your needs
Not that we take a one-size-fits-all approach. We understand that the support you need depends on many factors including your budget, your systems and the staff you have in place. IMEX offers customised IT support in Newbury that can be tailored to your exact requirements:
- Choose from three customisable solutions, ranging from complete management of your network to our highly economical Pay As You Go service.
- Get remote and on-site support, which can include continual monitoring to ensure your systems are working optimally.
- Contact us easily via your own key consultant, who will provide accountability and a single point of contact for all communications with us.
- Get clear reports on the work we carry out, including time taken to resolve problems, so you always know what you're paying for.
We believe in creating long-term IT support partnerships, in which our understanding of your needs continually grows. By providing tailored services that fit your budget, the support we provide can develop alongside your organisation.
To find out more about how IMEX can provide IT support in Newbury that dramatically reduces both your costs and your system downtime, contact us today.
Our news
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December 2011 - Christmas and New Year opening times
With the holiday season just around the corner we would like to update you on our opening times over this period.
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November 2011 - Microsoft Software Asset Management Review, please don't ignore
During the last couple of months we have seen an increase in the number of our customers being contacted directly by Microsoft regarding their software audit (SAM).
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October 2011 - HP Preferred Partner FY2012
IMEX have now been an HP Preferred Partner for over 4 years and continue to see great value and
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