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Telephone 01793 781800
ServicesConsult, Supply, Support, Manage

Network Support Services

Expert Outsourced Network Support, Wiltshire

When you’re outsourcing network support in Wiltshire, you need a provider that allows you to stop worrying about your IT and get on with running your business. IMEX provides:

  • The experience to resolve your network issues quickly. Our skilled engineers look after IT for many small and medium-sized companies (SMEs) from various sectors – they can get to grips with your unique configuration fast.
  • Customer service that’s worth talking about. Our latest CSAT survey showed that 100% of our customers would recommend IMEX to others.
  • The reliability of a well-established provider. Over the past decade, IMEX has built a reputation for excellence through word of mouth referrals. We’re also local – if you’re looking for network support in Wiltshire, you’ll find we can be at your site in a flash.
  • Affordable, transparent prices. Outsourcing network support lets you minimise costs on things like internal IT staff, sickness and holidays and IT training. With IMEX you save even more, because you only pay for what you use.

Network support that’s tailored to your needs

These benefits come as standard, but we don’t believe “one size fits all”. IMEX understands that factors such as your budget, IT systems and staff determine the type of network support you need. That’s why we offer network support in Wiltshire that’s fully tailored to your needs:

  • Choose from three levels of support, ranging from full management of your IT to our Pay As You Go service. Each package can be customised to fit your exact requirements.
  • Get remote and on-site support, with optional monitoring to ensure your systems are working optimally.
  • Reach us easily via your own key consultant, who provides a single point of contact and accountability for all of your communications with us.
  • Receive clear reports on all the work we do for you, including the time taken to resolve problems, so you always know what you’re paying for.

By providing tailored network support services that fit your budget and develop with your organisation, IMEX builds long-term partnerships that support our clients’ business goals.

 

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