IT Support and consultancy services throughout the UK
Expert Outsourced IT Support
If you’re looking for efficient, cost effective outsourced IT support in, there are probably a few specific features you have in mind:
- Expertise to efficiently handle your unique IT configuration, so your IT problems can be solved quickly. Our highly skilled engineers have experience in working with many different systems, for small and medium-sized companies (SMEs) from various sectors of industry.
- Customer service that’s second to none. In our latest survey, 100% of our customers said they would recommend IMEX to others.
- A reliable provider that won’t disappear overnight. We’ve been around for over 16 years and through word of mouth referrals have steadily built a reputation for excellence.
- Affordable, cost-effective pricing. Because you only pay for what you use, working with IMEX is much less expensive than running your own IT department. We can greatly reduce your costs on internal IT staff, training, sickness and holidays.
IT Support that’s customised to your needs
Not that we take a one-size-fits-all approach. We understand that the support you need depends on many factors including your budget, your systems and the staff you have in place. IMEX offers customised IT support that can be tailored to your exact requirements:
- Choose from three customisable solutions, ranging from complete management of your network to our highly economical Pay As You Go service.
- Get remote and on-site support, which can include continual monitoring to ensure your systems are working optimally.
- Contact us easily via your own key consultant, who will provide accountability and a single point of contact for all communications with us.
- Get clear reports on the work we carry out, including time taken to resolve problems, so you always know what you’re paying for.
We believe in creating long-term IT support partnerships, in which our understanding of your needs continually grows. By providing tailored services that fit your budget, the support we provide can develop alongside your organisation.
