2014 Client Survey Results
IMEX are pleased to announce the results of the latest Microsoft Customer Satisfaction survey. In all areas IMEX scored higher than the national averages which is a great testament to its staff and service which they provide.
The positive results enforce our commitment to delivering levels of customer service above and beyond that of our competitors
The excellent communication between their team members ensures problems are resolved quickly. Their ability to explain technical issues in a friendly yet professional way to those of us who are not so technical is very helpful and much appreciated.
IMEX meet all our needs and when needed advises us constructively on ways to improve – there is nothing at the moment that I feel they could do better for us – we are a completely satisfied customer and very glad to have them as our IT company.
Don’t think there is anything to add – they offer superb service – in fact they cover all our IT needs from supply to installation to service – what more can anyone ask?
We are impressed with the speed of response and the technical abilities of IMEX staff.
IMEX have been a great help to our IT support in house. They provide support and always come up with a solution. It’s nice knowing IMEX are there, just in case. Me being the only person in IT, I need the expertise of IMEX from time to time. An excellent and helpful service all round thus far. Many thanks
IMEX has always been excellent in meeting customer needs.