Successful IT management is about much more than setting up a system and fixing it when it goes wrong. Many other complex and time-consuming tasks are involved, from monitoring performance, to project management, to writing Service Level Agreements. Handling these effectively requires the right knowledge, experience and tools. At board level, IT management is also about strategy: how can you ensure that your IT needs are met over the next five years, within your budget? And how can you make sure your IT supports the wider growth and development of your business?
IMEX's IT Management services can help you to smoothly handle all of these issues. For a decade we've worked with small and medium-sized businesses (SMEs), making their IT much stronger by adding our specialist skills to their own resources. We can even attend meetings as a representative of your company. With IMEX as your IT manager, the responsibility for getting the best from your IT investment is placed in our highly capable hands.
IT management can include everything from planning for the future to keeping out junk email. Fortunately, so can our services. We offer four levels of IT management, each of which can be customised to precisely meet your business requirements.
Helping you make informed key decisions and plans - As your own Virtual IT Director, IMEX's strategic and technical advisory team can work with you to identify new IT opportunities, plan for the future and manage change. We can provide expert advice to key decision makers on issues such as:
How to improve the performance of your business through technology.
Ensuring your IT strategy supports commercial and business objectives.
Budgeting and planning to ensure maximum return on your IT investment.
IT auditing and compliance - IMEX can rigorously analyse your IT's strengths and weaknesses, identify opportunities for improvement and ensure that all legal requirements are being met. Our experience in managing hundreds of different IT environments means we can quickly understand how best to configure yours. We can deliver:
Controlling web and email usage - Misuse of IT by employees and senders of 'spam' or virus-infected emails is a drain on system resources and can compromise your security. It also has a negative impact on the productivity of your business. We can provide:
Proactive systems management (iCSM) - Our remote monitoring solutions keep your IT systems running and optimised. Your PCs, printers, servers, firewalls and any other network devices can all be monitored in real time, allowing us to manage everything from the disk space on your server to the traffic load on your firewall. Our comprehensive Server/Desktop Management suite also provides:
To find out more about how IMEX can make managing your current and future IT systems easier and more cost-efficient, contact us now on 01666827600.
IMEX were today awarded the prestigious Microsoft Gold Partner Status, taking them into the top 1% of Microsoft Partners in the UK*.Read more >
IMEX Technical Services has been re-certified once again as a Cisco Select Certified Partner.Read more >
IMEX has been re-certified until March 2014 as a Microsoft Authorised Education Reseller and accepted into the programmeRead more >