T: 01666 827600 | E info@imextechnical.co.uk

Consult

Are you confident you are getting the best advice when it comes to your  I.T. infrastructure?

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Supply

Are you maximising your return on investment with your I.T. spend?

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Support

Do you have an expert I.T. partner you can rely on?

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Manage

Have you got the time and expertise to manage your I.T. needs?

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'Installing a VPN based WAN across our 11 garden centres has been significant investment decision both in terms of financial cost and management time. IMEX were originally selected in competition with two medium sized PLC's and have proved to be a very satisfactory choice. Part of the continuing success of Squires Garden Centres has been achieved through proficient use of I.T and IMEX have played a significant part in helping us achieve this. I would not hesitate in recommending them to anyone looking to carryout similar work.' - Harry Manning - DJ Squire & Co LTD

Manage

Managing the complexities of today's IT systems

Successful IT management is about much more than setting up a system and fixing it when it goes wrong. Many other complex and time-consuming tasks are involved, from monitoring performance, to project management, to writing Service Level Agreements. Handling these effectively requires the right knowledge, experience and tools. At board level, IT management is also about strategy: how can you ensure that your IT needs are met over the next five years, within your budget? And how can you make sure your IT supports the wider growth and development of your business?

IMEX's IT Management services can help you to smoothly handle all of these issues. For a decade we've worked with small and medium-sized businesses (SMEs), making their IT much stronger by adding our specialist skills to their own resources. We can even attend meetings as a representative of your company. With IMEX as your IT manager, the responsibility for getting the best from your IT investment is placed in our highly capable hands.

Expert advice and solutions, from board level to the desktop

IT management can include everything from planning for the future to keeping out junk email. Fortunately, so can our services. We offer four levels of IT management, each of which can be customised to precisely meet your business requirements.

Helping you make informed key decisions and plans - As your own Virtual IT Director, IMEX's strategic and technical advisory team can work with you to identify new IT opportunities, plan for the future and manage change. We can provide expert advice to key decision makers on issues such as:

  • How to improve the performance of your business through technology.

  • Ensuring your IT strategy supports commercial and business objectives.

  • Budgeting and planning to ensure maximum return on your IT investment.

IT auditing and compliance - IMEX can rigorously analyse your IT's strengths and weaknesses, identify opportunities for improvement and ensure that all legal requirements are being met. Our experience in managing hundreds of different IT environments means we can quickly understand how best to configure yours. We can deliver:

  • Clear recommendations outlining current shortfalls and risks, with suggestions for improvement.
  • Advice on economical compliance with IT legal requirements, based on our expert knowledge of licensing, policies and procedures.

Controlling web and email usage - Misuse of IT by employees and senders of 'spam' or virus-infected emails is a drain on system resources and can compromise your security. It also has a negative impact on the productivity of your business. We can provide:

  • Internet access management, which prevents web abuse in the workplace by locking out entertainment sites and others you specify.
  • Email management that reduces unwanted email by as much as 90%. We can also archive your old emails without the need for your own storage hardware.

Proactive systems management (iCSM) - Our remote monitoring solutions keep your IT systems running and optimised. Your PCs, printers, servers, firewalls and any other network devices can all be monitored in real time, allowing us to manage everything from the disk space on your server to the traffic load on your firewall. Our comprehensive Server/Desktop Management suite also provides:

  • Remote software updates for all your PCs and servers
  • Distribution of software applications to any of your PCs on demand
  • Complete asset and license management

To find out more about how IMEX can make managing your current and future IT systems easier and more cost-efficient, contact us now on 01666827600.

Our news

  • September 2010 - New Team Member

    IMEX is pleased to announce the appointment of Ben Wilson to the position of Technical Support Analyst as of the 6th of September.

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  • August 2010 - IMEX are awarded Microsoft Gold Certified Partner Status

    IMEX were today awarded the prestigious Microsoft Gold Partner Status, taking them into the top 3% of I.T. companies in the UK.

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  • August 2010 - New Team Member

    IMEX is pleased to announce the appointment of Gina Antoniazzi to the position of Technical Support Analyst as of the 23rd of August.

    Read more >