In past versions of Windows the in-built method to generate a screenshot in was to use ALT+PRTSCN, PRTSCN or on a laptop Fn PRTSC to copy a screenshot into the clipboard.

Once copied you could then past into your editor of choice or directly into your application, like Word for instance.

With the release of Windows 7 this improved things by allowing you to select the area which you wanted to copy but still wasn’t ideal.

With the release of Windows 8, you can automatically take a screen shot and save it as a file.

To take a screenshot and automatically save it as a file in Windows 8 you can use the new Windows+PrintScreen ( + ) keyboard combination.
When you hold those two keys down at the same time, Windows 8 will dim the screen to indicate that you took the screenshot. The file will then be saved inside a folder called Screenshots, which will be created in your My Pictures folder. This location is C:\Users\My Pictures\Screenshots.

This is a great feature to capture your support issue and attach when sending through your support requests to 

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