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We are pleased to welcome three new faces to the Support Team this month – Ian, Kris and Michael. Ian comes to IMEX with over 14 years of experience at all levels of IT support and customer management. Having recently worked at Dyson providing highly personalised support, he brings a wealth of customer service experience […]

Every Microsoft product has a lifecycle, which begins when a product is released and ends when it’s no longer supported. Knowing key dates in this lifecycle helps you make informed decisions about when to upgrade or make other changes to your software. During July 2010, Microsoft changed from providing full support for Windows Server 2003 […]

Website Security Most of the time attacks on your website are by robots trawling the web for known vulnerabilities. Since these are known there are some simple steps you can take to make your company’s website more secure. Automated Backups This does not make your website more secure but it should be top of your […]

Shortly following National Apprenticeship Week and after the success of past apprentices, IMEX are delighted to have recruited its third apprentice in three years. Matt Brailey has joined the company as a Helpdesk Administrator alongside being enrolled in a Microsoft backed Apprenticeship scheme. Keith Cleverley, Support Director, commented “The apprenticeship scheme will once again give a young […]

We are also delighted to announce that Rich Saunders, who joined us as a 1st line engineer six years ago has now been promoted to Service Desk Team Leader and will assist the Support Director in managing, developing and growing the support team whist ensuring we maintain the high levels of support which our clients expect. “This […]

  On the  17th May in glorious sunshine, Team IMEX completed the gruelling Monster Challenge at Cornbury Park in Oxfordshire, raising nearly £900 for Hop Skip and Jump in the process! Team IMEX tackled the 12k course (which was extended by 2k as a surprise on the day!) in under two hours, a great effort from […]